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How to Leverage Technology & Improve Your Diversity Hiring

Close to 50% of companies plan to increase the amount of automation in their hiring process. This means that to be successful, hiring managers have to understand the benefits of hiring technology. Whether you’re against A.I. or all for it, the shift towards automated processes is happening rapidly, and if you want your job skills to stay relevant in the coming years, now is the time to learn everything you can.

With that in mind, here’s how tech improves diversity and bolsters your workforce.

Understanding Diversity and Fairness In the Workplace

Diversity hiring is essential to the modern company. Older generations are often hired based on biases such as age, race, religion, etc. This presented moral and ethical walls that were difficult to overcome. It also limits the number of quality employees a company can find. 

With diversity, a company is not only able to expand its talent pool but also bring in new ideas based on unique life experiences that allow dynamic problem-solving, collaborative efforts, and, for front-facing companies, a broader market appeal. Hiring technology is an ideal way to achieve a diverse workforce as it analyzes data to find the best candidate for the job, and the best candidates for multiple roles will rarely, if ever, all belong to the same ethnicity, age group, etc.

Encourages Equal Opportunity

Because hiring technology is without bias, it won’t discriminate against a person’s gender, potential disability, etc. As such, it’s easier to stay well within EEO compliance laws such as Fair Chance hiring, the Americans with Disability Act, and the age discrimination act. Giving everyone a fair chance at hiring and advancement makes it that much easier to cultivate a diverse workforce.

Offers More Effective Training

Well-calibrated A.I. streamlines your training process by distilling information into its simplest form, making it easier to grasp. The fact is that few teachers are perfect for every student. Some students may take longer to get certain concepts, while others may have anxiety that prevents them from asking questions. With A.I., every student can learn at their own pace and in the most conducive environment. 

Plus, teachers suffer from burnout, like any profession, but hiring technology doesn’t.

Identifies Hiring Gaps

Hiring technology can decipher gaps in your workforce regarding the number of employees and their skills. By instantly analyzing data, hiring technology can make informed recommendations that bolster your workforce. That means you can identify weak points faster and more reliably than with only a human eye.

Encourages Employee Engagement & Communication

A generation ago, employees had two options for communicating with other departments. They could either walk to that department or make a phone call and hope the person was at their desk. With hiring technology, sending messages, checking protocols, and creating a shared space that can suggest solutions or check up on projects is much easier. It’s also easier for employers to make a single source of truth, or SSOT, to keep the organization unified. 

Enhances Accessibility Through Technology

Americans with Disabilities Act, or ADA, is a government compliance regulation that ensures businesses consider disabled employees and customers. It includes everything from wheelchair ramps to text under photos for screen readers. Well-designed hiring technology has these compliance factors as a default. That means there’s less to worry about and lessens the chance of your business not being within ADA standards.

Eliminates Bias in Job Descriptions

We’re all susceptible to unconscious bias. This can cause job descriptions and company culture overall to be soured by our prejudices. For example, imagine a job description: “We’d like this employee to have a youthful, pleasant demeanor when dealing with customers.” It may not be evident that this bias limits the chance for older applicants to apply for a role, ultimately leading to ageism accusations against your company. The following line would be a better alternative. “We’d like this employee to have a warm, welcoming demeanor when dealing with customers.” This is just one example of how diversity and inclusion technology keeps you out of legal trouble, expands your talent pool, and attracts quality candidates.


Diversity and inclusion technology is a tool that every hiring manager can leverage to improve their work environment and workspaces. Another crucial technology that betters your job and lessens your workload is background check APIs—partner with KarmaCheck to streamline your hiring process and free up other resources.


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